• 30-Nov-2018 to 29-Jan-2019 (PST)
  • Schaumburg, IL, USA
  • Salary
  • Full Time

Join benefitexpress...benefit wise, relationship driven.  benefitexpress is seeing a COBRA Project Manager for our corporate location in Schaumburg, Illinois.  The COBRA Project Manager will be responsible for coordinating and supporting the COBRA benefit administration process to achieve total client satisfaction. 

What you will do:

  • Plan and organize daily work in order to meet client deliverables 
  • Act as the main point of contact with assigned clients
  • Schedule and lead regular status calls with each client
  • Update and appropriately distribute status reports to client and/or internal team
  • Ensure all processing documentation, training materials, enhancements, work orders and tip-sheets for the client is updated and kept accurate
  • Use extended knowledge of TravisCOBRA, MBE, and BPS to perform daily tasks in accordance with client's processing procedures
  • Assist with analyzing & processing COBRA correspondence received from participants and employers on a daily basis to ensure accurate and timely deliveries of COBRA services for appointed clients, including but not limited to, Enrollments, Termination Requests, Carrier Updates, additions to accounts, payments, and any special reporting/processing
  • Peer review any and all COBRA/DB information processed in TravisCOBRA and MBE
  • Assist the implementation team with Annual Enrollment planning, follow-up and processing
  • Serve as the primary contact for Benefit Express CSR's, assist with participant issues, questions and/or concerns and follow-up 
  • Assign calls to the processor, appropriate information and follow-up responsibility must be provided by the PM

What you will need:

  • Bachelor's Degree and/or equivalent work experience, 3-5 years of administrative/COBRA experience   
  • Working Knowledge of COBRA laws and regulations
  • CEBS a plus.
  • Proficient knowledge of word processing, spreadsheets, Outlook etc. such as MS Office Suite software with Windows operating system, ability to toggle through multiple screens/programs to locate information efficiently. Knowledge of Travis COBRA or TravisCOBRA a plus.  Must have the ability to master key web technologies as used by benefitexpress 

Why work here:

  • Competitive compensation aligned to your experience
  • Great benefits including; Health, Dental, Life & Vision, FSA & HSA, with generous PTO and 401K plans
  • On-Site Gym with cardio machines, free weights, showers, putting green, pool table and relaxation room
  • Casual Dress Code
  • We give back!  Paid Volunteer Time to participate in a project of your choosing or join the team with one of ours:  Adopt a Highway or Blessings in a Backpack

Who we are:

benefitexpress is the leading middle market, cloud-based platform for employee benefits and health exchange services, with a focus on flexibility.

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in market. benefitexpress provides a full range of services including, benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.



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