• 05-Feb-2020 to 05-Apr-2020 (PST)
  • Operations
  • Schaumburg, IL, USA
  • Salary
  • Full Time

Benefitexpress is a leader in cloud-based solutions for benefits administration.  Our platforms are used by well-known brands in healthcare, retail, education and government. 

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in the market. benefitexpress provides a full range of services including; benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.

By joining our team, you become part of the future of benefits delivery.

What we need:

We currently have an opening for a Client Delivery Manager to join our team in Schaumburg.  The Client Delivery Manager will oversee multiple client accounts from implementation to ongoing administration, by managing all aspects of the project management process as well as being the liaison between internal team and clients.

What you will do:

  • Serve as the key contact for the client/customer during implementation and provide ongoing administration for multiple client accounts
  • Oversee multiple annual enrollments for clients and their participants
  • Ensure that all materials related to annual enrollment are consistent with the client's specifications and are properly and professionally prepared
  • Continually work toward keeping internal and external stakeholders informed of progress and issues on the account
  • Work with Manager of Client Services and other team members to identify training opportunities and suggest process improvements to streamline ongoing delivery
  • Manage projects successfully with strict deadlines while under pressure

What you will need:

  • Proficient in Microsoft Office Suite; Excel - pivot tables, V look-up, simple queries
  • Experience with Word letter writing, mail merge and PDF creation
  • Responding to e-mails, scheduling meetings, reserving resources in Outlook
  • Bachelor's Degree and/or 3 to 5 years in project management or benefits related field
  • PMP preferred but not required

Why work here:

At benefitexpress, we ask a lot of our employees, which is why we give so much in return.  In addition to your competitive salary, medical/dental/vision plans, and matching 401(k), we offer the following perks:

  • Voluntary benefits including Pet Insurance, FSA, and HSA Accounts
  • Expand your knowledge with our tuition reimbursement program
  • Opportunities for career development including external events and internal Lunch and Learns with a promote from within philosophy
  • Take care of your physical health with our on-site Fitness Center including cardio machines, free weights, and showers
  • Be comfortable at work with our business casual dress code
  • Give back to your community with paid volunteer time to participate in a project of your choosing 

We require a post-offer background check.  Equal Opportunity Employer

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