• 04-Oct-2019 to 03-Dec-2019 (PST)
  • Operations
  • Schaumburg, IL, USA
  • Hourly
  • Full Time

We currently have an opening for a Client Services Analyst located in our corporate offices in Schaumburg, IL.  The Client Services Analyst will work daily analyzing electronic client files to maintain the accuracy of all benefit enrollments and terminations.  


What you will do:

  • Analyze electronic files, client imports, carrier exports, payroll exports and deduction files
  • Communicate directly with insurance carriers to make updates and keep eligibility in sync
  • Work daily on client services questions/issues and provide timely follow up to the client or plan participant
  • Post and analyze imported and exported files
  • Trouble shoots any errors on the files as well as enrolling and/or terminating participant's eligibility at each carrier

What you will need:

  • Bachelor's degree or equivalent work experience
  • 1-3 years of administrative/benefits experience
  • Proficient knowledge of MS Office Suite software with Windows operating system, specifically a Rockstar knowledge of Excel
  • Must be accurate, articulate, thorough and have sound judgment

Why work here:

  • Great benefits including; Health, Dental, Life & Vision, FSA & HSA, with generous PTO and 401K plans
  • Opportunities for career development including external events and internal Lunch and Learns promote from within philosophy
  • On-Site Fitness Center with cardio machines, free weights, showers, putting green, pool table and relaxation room
  • Casual Dress Code
  • We give back!  Paid Volunteer Time to participate in a project of your choosing or join the team with one of ours:  Adopt a Highway or Blessings in a Backpack

Who we are: 

benefitexpress is the leading middle market, cloud-based platform for employee benefits and health exchange services, with a focus on flexibility.

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in market. benefitexpress provides a full range of services including, benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.


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