• 30-Sep-2019 to 29-Nov-2019 (PST)
  • Operations
  • Schaumburg, IL, USA
  • Full Time

We currently have an opening for a Client Delivery Manager to join our team in Schaumburg.  The Client Delivery Manager will oversee multiple client accounts from implementation to ongoing administration, by managing all aspects of the project management process as well as being the liaison between internal team and clients.

What you will do:

  • Serve as the key contact for the client/customer during implementation and provide ongoing administration for multiple client accounts
  • Oversee multiple annual enrollments for clients and their participants
  • Ensure that all materials related to annual enrollment are consistent with the client's specifications and are properly and professionally prepared
  • Continually work toward keeping internal and external stakeholders informed of progress and issues on the account
  • Work with Manager of Client Services and other team members to identify training opportunities and suggest process improvements to streamline ongoing delivery
  • Manage projects successfully with strict deadlines while under pressure

What you will need:

  • Proficient in Microsoft Office Suite; Excel - pivot tables, V look-up, simple queries
  • Experience with Word letter writing, mail merge and PDF creation
  • Responding to e-mails, scheduling meetings, reserving resources in Outlook
  • Bachelor's Degree and/or 3 to 5 years in project management or benefits related field
  • PMP preferred but not required

Why work here:

  • Great benefits including; Health, Dental, Life & Vision, FSA & HSA, with generous PTO and 401K plans
  • Opportunities for career development including external events and internal Lunch and Learns promote from within philosophy
  • On-Site Fitness Center with cardio machines, free weights, showers, putting green, pool table and relaxation room
  • Casual Dress Code
  • We give back!  Paid Volunteer Time to participate in a project of your choosing or join the team with one of ours:  Adopt a Highway or Blessings in a Backpack

Who we are: 

benefitexpress is the leading middle market, cloud-based platform for employee benefits and health exchange services, with a focus on flexibility.

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in market. benefitexpress provides a full range of services including, benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.

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