• 05-Sep-2019 to 04-Nov-2019 (PST)
  • Shared Services
  • Schaumburg, IL, USA
  • Salary
  • Full Time

Benefitexpress is a leader in cloud-based solutions for benefits administration and our platforms are used by well-known brands in healthcare, retail, education and government. By joining our team, you become part of the future of benefits delivery.

benefitexpress is seeking a COBRA Process Manager for our corporate location in Schaumburg, Illinois.  The COBRA Process Manager will be responsible for coordinating and supporting the COBRA benefit administration process to achieve total client satisfaction. 

What you will do:

  • Main point of contact with assigned clients
  • Schedule and lead regular status calls with each client
  • Update and appropriately distribute status reports to client and/or internal team
  • Use extended knowledge of TravisCOBRA, MBE, and BPS to perform daily tasks in accordance with client's processing procedures
  • Assist with analyzing & processing COBRA correspondence received from participants and employers daily to ensure accurate and timely deliveries of COBRA services for appointed clients, including but not limited to, Enrollments, Termination Requests, Carrier Updates, additions to accounts, payments, and any special reporting/processing
  • Assist the implementation team with Annual Enrollment planning, follow-up and processing

What you will need:

  • Bachelor's Degree and/or equivalent work experience, 3-5 years of administrative/COBRA experience   
  • Working Knowledge of COBRA laws and regulations
  • CEBS a plus
  • Proficient knowledge of word processing, spreadsheets, Outlook etc. such as MS Office Suite software with Windows operating system, ability to toggle through multiple screens/programs to locate information efficiently. Knowledge of Travis COBRA or TravisCOBRA a plus. 

Why work here:

  • Great benefits including; Health, Dental, Life & Vision, FSA & HSA, with generous PTO and 401K plans
  • Opportunities for career development with a promote from within philosophy
  • On-Site Fitness Center with cardio machines, free weights, showers, putting green, pool table and relaxation room
  • Casual Dress Code
  • We give back!  Paid Volunteer Time to participate in a project of your choosing or join the team with one of ours:  Adopt a Highway or Blessings in a Backpack

Who we are: 

benefitexpress is the leading middle market, cloud-based platform for employee benefits and health exchange services, with a focus on flexibility.

By offering technology that integrates all benefits, in a one-stop-shop, benefitexpress provides simplicity to complex plans and offers a very custom-made experience to engage and educate employees while offering employers an ease of benefit management that is unmatched in market. benefitexpress provides a full range of services including, benefit enrollment, management and administration as well as direct bill services, reimbursement account administration, carrier bill reconciliation, total compensation statements, and a full-service call center.

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